2019 PCMA Convening Leaders

WED01 - How to Improve Your Action Plan Once You Experience A Crisis

Jan 9, 2019 9:00am ‐ Jan 9, 2019 10:00am


Description

Having a crisis action plan to help your event management team address a sudden, significant, and negative situation is not only a recommended best practice, it’s essential for your employees, participants, reputation, finances, and peace of mind. But a blueprint for managing a crisis is just that — until you actually experience the crisis. Senior event planners who have come through crises with a new respect for action plans and a clear understanding of how to make them better will share their experiences in this session.

Learning Objectives:

  • Redefine “Duty of Care” as it relates to staff and senior managers
  • Expand the scope of your crisis management plan and transition it into a living document
  • Revisit the role your post-event debrief meeting plays in updating your crisis management plan

Speaker(s):

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