2019 PCMA Convening Leaders

MON03 - Leveraging Multi-generational Success: Best Practices for Your Teams and Customers

Jan 7, 2019 11:15am ‐ Jan 7, 2019 12:15pm


Description

For the first time in history, five generations are sharing the workplace. In this session, best-selling author Lindsey Pollak offers expert insights into these groups and their motivations, goals, and communication styles. You’ll learn how to turn their differences into a strategic advantage for you, your organization, and your business events.

Learning Objectives:

  • Discover potential conflicts between generations and tactics to handle them
  • Identify how to defy millennial stereotypes and why you should
  • Design specific strategies to strengthen your cross-generational communication skills

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